Facebook Comment Automation
Facebook comment automation — reply publicly, sell privately
KambaChat answers the comments on your Facebook posts with AI and sends each commenter a private Messenger message with the price, the catalogue or a checkout link — automatically, within seconds. Instagram comments included.
- Public reply + private Messenger reply together
- Trigger words for price, link or anything you choose
- AI answers the comments that aren't triggers
- Instagram comments covered by the same setup
- Buttons, links and carousels in the private reply
- 7-day free trial, cancel anytime
A comment is a customer standing in your shop
Someone commenting "how much?" under your post has already decided they're interested. Leaving it for the evening is leaving a customer at the counter with nobody serving them. KambaChat answers within seconds — publicly, so everyone else scrolling sees you're responsive.
- Instant public reply under the comment
- Trigger words for price, link, info or your own
- AI answers anything that isn't a trigger
- Works across every post on the Page
Public reply and private message, in one move
Public replies build proof. Private replies close sales. KambaChat does both at once: a short answer under the post, and a Messenger message with the catalogue, the price or a checkout link — using Meta's Private Reply, exactly as the platform intends.
- Meta-compliant Private Reply in Messenger
- Rich messages: buttons, links and carousels
- Send catalogue or checkout link automatically
- Lead captured and tagged without you typing
One inbox for comments, DMs and WhatsApp
The person who comments today writes on WhatsApp next week. If those live in two tools, you serve them twice and know them half as well. KambaChat keeps comments, Messenger, Instagram and WhatsApp in one inbox with one history per customer.
- Facebook and Instagram comments inbox
- Same AI on Messenger, Instagram DM and WhatsApp
- One customer, one conversation history
- Human handoff with alerts when it matters
Frequently asked questions
What is Facebook comment automation?+
It's replying to the comments on your Facebook Page posts automatically. KambaChat can do two things at the same time: post a public reply under the comment, and send that person a Private Reply in Messenger with the price, the catalogue or a link — which is where the conversion actually happens.
What is a Facebook Private Reply?+
Meta allows a Page to open a Messenger conversation with anyone who comments on its posts — once per comment. It's the only compliant way to move a public commenter into a private chat, and KambaChat uses it automatically the moment the comment lands.
Can I trigger it on specific words?+
Yes. Set trigger words like "price", "link" or "info". When someone comments one of them, the automation fires: public reply plus private message with exactly what you configured for that word. Different words can send different links.
Does the AI write the replies, or do I?+
Both, and you choose. Trigger words use the answer you wrote. Anything else goes to the AI, which reads the comment and replies in your brand's voice using what it knows about your products — so you're not writing a rule for every possible question.
Does it work on Instagram as well?+
Yes. The same automation covers Instagram post comments and DMs. One setup, both networks — plus WhatsApp in the same inbox, so a lead that starts as a Facebook comment stays one conversation.
Will I still see the comments myself?+
Yes. Every comment lands in a dedicated inbox where you can read, reply by hand and see what the AI already answered. Automation doesn't hide anything from you.
What does it cost?+
7-day free trial on all features, then international plans from $14.99/month, cancel anytime.
Every comment is a lead. Stop letting them cool.
Start the 7-day free trial and let the AI answer your next post's comments.
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