Comments → DM
Comment-to-DM automation — your comments answered on their own
KambaChat replies to the comments on your Instagram and Facebook posts and automatically sends the link, price or catalogue the customer asked for to their DMs. Powered by AI, in each person's language, with nobody online. Start free.
- “Comment X and get it in your DM” on Instagram & Facebook
- Public reply + automatic DM
- AI answers free-text comments
- Buttons, images and carousels in the DM
- Captured leads with tags and history
- Unified inbox with WhatsApp and Messenger
Every post becomes a conversation machine
A comment is a customer raising their hand. KambaChat replies to the comment publicly and, in the same instant, sends what they asked for to their DMs — link, price, catalogue or PDF — exactly when interest is at its peak.
- Keyword per post or for every post
- Public reply + automatic DM in one step
- Send link, price, catalogue or file
- Every comment becomes a tagged contact
AI that replies like a person
Not every comment fits a rule. The AI reads what the customer wrote and answers naturally — clearing doubts, quoting prices and guiding them to the purchase or the booking — in English, Portuguese, French or Spanish.
- Free-text replies in your brand's tone
- Understands images and voice notes
- Human handoff when needed
- Answers in each customer's language
Instagram, Facebook and WhatsApp in one inbox
Stop switching apps. Comments, DMs, Messenger and WhatsApp live in a single inbox with a single AI — and what starts as a comment can end as a sale or a confirmed booking on WhatsApp.
- Unified inbox across the three channels
- Campaigns and follow-ups to captured leads
- Bookings confirmed inside the conversation
- Flat monthly price, no per-contact fees
Frequently asked questions
What is comment-to-DM automation?+
You publish a post and ask people to comment a keyword (for example “LINK” or “PRICE”). When someone does, KambaChat replies to the comment publicly and automatically sends them a private message with the link, price, catalogue or file. It works on Instagram and Facebook.
Do I need to be online for it to work?+
No. Once your account is connected and the keyword is set, everything runs on its own — at night, on weekends or while you're on holiday. You can read the conversations in the inbox and take over any chat whenever you want.
What if the comment doesn't contain the exact keyword?+
The AI understands free-text comments (“how much is it?”, “do you have it in medium?”) and answers naturally in your brand's tone, based on the information you give it. You can combine keywords with AI replies.
Can the DM include buttons, images or a carousel?+
Yes. The private message can contain text, images, buttons and carousels so the customer can choose or open the link without leaving the chat.
Does it also work with Facebook and WhatsApp?+
Yes. Automatic comment replies work on Instagram and Facebook Pages. Conversations from WhatsApp, Instagram and Facebook live in the same inbox, with the same AI.
How much does it cost?+
7-day free trial with every feature. Then flat monthly plans (no per-contact fees) from $14.99/month (USD).
Put your posts to work for you.
7 days free. Connect Instagram, set the keyword and watch comments turn into conversations.
Start free